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I pressed the middle button, but the hands just spin around once and then stop. what's wrong?

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Your Hybrid Smartwatch has not yet been put in pairing mode.

  • On your phone, download and install the App from the App Store or Google Play store. Follow the instructions to set up an account.
  • To put your watch in pairing mode, press and hold the middle button of your watch until it vibrates 3 times. The watch hands will animate.
  • The app will walk you through the process of connecting and setting up your Hybrid Smartwatch.

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