We recommend syncing at least once weekly to guarantee your device stays fully updated and properly functioning. Regularly syncing in the app also prevents the loss of Activity data.
Articles in this section
- Which phones are compatible with my hybrid smartwatch?
- What comes with my hybrid smartwatch?
- What type of battery do I have?
- How do I set up my device?
- I pressed the middle button, but the hands just spin around once and then stop. what's wrong?
- How far away can my hybrid smartwatch be from my phone and still be connected?
- Do I need to plug in my watch to my phone to sync the data with the app?
- How do I download the app?
- How can I sign up for an account to use the app?
- Why do I need to give my birthday/weight/height information?