How do I calibrate my hybrid smartwatch?

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    Penne Silubrico

    Hello, im having problems with the second time zone feature. The second time zone always shows the time of the country BEFORE daylight savings. Even though it has been 2 months. Is there anyway to fix this? Thanks

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    Andie

    Hi Penne,

    I've created a support ticket on your behalf. Our agents will be in touch soon.

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    Dilim Pamei

    Something's wrong with the calibration... Been trying the steps now n again...the minute hand seems to lag behind after few hours !!!

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    Andie

    Hi Dilim,

    I've created a support ticket on your behalf. Our agent will reach out to you soon.

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    SUZEL LESSING

    Something is wrong with my calibration. The hour hand sets to 12, but the minute hand doesnt want to move if I try to set it to 12.

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    Andie

    Hi Suzel,

    Your support ticket has been created. Our agents will be in touch soon.

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    Cynthia Horse

    I dropped my watch on the floor and ever since I've been having trouble with the calibration... I've been trying the steps and every time and the minute hand seems to lag behind. What can I do to fix this?

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    Andie

    Hi Cynthia,

    Your support ticket has been created. Our agents will be in touch soon.

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    LEENA VIJ

    I have tried calibrating several times and it still always off.  I tried reinstalling the app removing the watch adding the watch, I even changed the battery it time is always off.

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    Andie

    Hi Leena,

    Your support ticket has been created. Our agents will reach out soon.

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    Cameron Pugh

    Hi, Everytime I calibrate my watch and re-sync with my phone the minute hand is always incorrect.

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    Conor Carr

    I'm having the same problem with regards to calibration... The hour hand calibrates OK, but the minute hand loses track a short time after calibration. Can you please advise?

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    Cedric

    Hi Cameron and Conor, 

    Thank you for getting in touch. Our technical agents will be in touch with you soon for further assistance. 

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    Jeri-Lee V Real Estate

    When I try to calibrate my watch, the buttons on my app don't move the hour hand on my watch the way they are supposed to. The minute hand works fine. 

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    Sarah Patterson

    The calibration is off on the minute hand. Even after following these instructions I cannot get the minute hand to show the correct time. Can you please help me?

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