How do I calibrate my hybrid smartwatch?

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  • Avatar
    Imz1066

    Hi All,

    If anyone was having an issue like me, where the time kept reverting back to incorrect time after Calibrating.

    Then i was being stupid and trying to set the correct time on the calibration, oppose to actually configuring how it shows you... for example... if it shows the picture of both hands at 12, then you are meant to mirror this to calibrate it successfully.

    Once you have done that, it actually displays the correct time!

    Hope this helps someone....

  • Avatar
    Matthew Corbett

    I guess I'll add myself to this list -- the minute hand doesn't move for me when calibrating either.

    While I'd like a support ticket too, can anybody post what the fix (if any) has been for the people who have posted this problem so far?

  • Avatar
    Karyna

    Hi Matthew, 

    I opened a support ticket for you. One of our representatives will be able to assist you with this shortly.

  • Avatar
    monica popli

    Same problem arises to me also when i caliber my watch time after some time it automatically goes to wrong time zone

  • Avatar
    Karyna

    Hi Monica,

    I went ahead and opened a support ticket so we can look into this for you. One of our representatives will reach out to you soon!

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