You should make sure your device battery has power and your device is connected properly to the app. Your app must be running in the background for notifications to properly work. If the problem persists you may unpair your device from the phone and pair it again. If you are wearing another smartwatch device that is receiving notifications (e.g. Apple Watch, Pebble, etc.), the notification may not always go to both devices, and can in some cases only go to one of the devices, but not the other.
Articles in this section
- What is NOTIFICATIONS?
- What is the ‘MY PEOPLE’ feature and how does it work?
- How do I select the apps I would like to receive notifications from?
- What if I receive several app notifications at the same time, do they all show up on my device?
- How can I deactivate all my notifications?
- How can I delete a contact or app from my notifications?
- How can I turn off hand movement for notifications when I just want my watch to vibrate?
- How can I change the vibration strength of my hybrid smartwatch?
- What if I don't receive notifications on my device?
- What if my notifications don't come through?
Comments
7 comments
My watch is working correctly again!!
I unpaired the watch AND uninstalled the app. Then I installed the app again and paired. I was asked to allow access to notifications among other access requests which I have allowed and now I am receiving notifications again!😊
Hi Ada,
I am so glad to hear that you were able to allow access for notifications! If you need anything else in the future, please don't hesitate to let us know. Enjoy the rest of your day.
Hello, I am having the same issue with my Fossil Hybrid Nate watch, ever since the app updated I think.
I'm having a similar issue with my skagen hybrid. Will get specific contact text notifications but not call notifications.
Hi Eddy & Austin,
I'm sorry to hear you are experiencing issues receiving notifications on your hybrid smartwatches. I have opened support tickets for each of you so that our representatives can assist you individually. Look for an email from us soon!
I am facing an issue with my Michael Kros hybrid. Unable to get any filtered call notifications on my watch. I tried the above steps but it did not work. All the other features work fine. Please help
Hi Rakehndu,
I am sorry to hear about the inconvenience. In order to further assist you, I have created a support ticket on your behalf. One of our technical agents will be in touch soon.
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