What if I don't receive notifications on my device?

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    Ada Wiisanen

    My watch is working correctly again!!
    I unpaired the watch AND uninstalled the app. Then I installed the app again and paired. I was asked to allow access to notifications among other access requests which I have allowed and now I am receiving notifications again!😊

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    Karyna

    Hi Ada,

    I am so glad to hear that you were able to allow access for notifications! If you need anything else in the future, please don't hesitate to let us know. Enjoy the rest of your day.

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    STEADY EDDY

    Hello, I am having the same issue with my Fossil Hybrid Nate watch, ever since the app updated I think.

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    Austin Simmons

    I'm having a similar issue with my skagen hybrid. Will get specific contact text notifications but not call notifications.

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    Karyna

    Hi Eddy & Austin,

    I'm sorry to hear you are experiencing issues receiving notifications on your hybrid smartwatches. I have opened support tickets for each of you so that our representatives can assist you individually. Look for an email from us soon!

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    rakendu r

    I am facing an issue with my Michael Kros hybrid. Unable to get any filtered call notifications on my watch. I tried the above steps but it did not work. All the other features work fine. Please help

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    Cedric
    •  

    Hi Rakehndu, 

    I am sorry to hear about the inconvenience. In order to further assist you, I have created a support ticket on your behalf. One of our technical agents will be in touch soon. 

     
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