HOW DO I CONNECT THE SMARTWATCH TO WI-FI?

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8 comments

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    jordan jenkins

    Hi when I go on my connectivity setting it's just blank what should I do

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    Karyna

    Hi Jordan,

    I've opened a support ticket so we can look into this for you. One of our representatives will reach out to you shortly. When you reply, it will be helpful for us to know the style number of your smartwatch as well as see screenshots of the connectivity menu. Talk to you soon! 

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    jordan jenkins

    Hi the watch is the apachie dz09 and when I go on connectivity it just says empty and there isn't a network option

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    Prats

    Hello,
    I have a Armani Exchange connected watch, when i try to connect wifi from my watch it always says authentication failure. But my other devices are successfully connected to same wifi.
    What could be the issue here ?

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    Cedric

    Hi Prats, 

    Regarding your concern, I have created a support ticket for your case. One of our technical agents will reach out to you soon for further assistance.

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    Prats

    Hello Cedric,

    Thanks for your prompt response.
    I just finished with below steps and problem now seems ok.

    Reset my watch.
    Paired again with my phone.
    Changed Channel in AP to automatic.

    Now connected to wifi.

    Not sure what actually problem was.

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    Damilola Emmanuel

    When I go to connectivity it shows empty pls what should I do

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    Andie

    Hi Damilola,

    I've created a support ticket for you. Our agents will be in touch soon.

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