HOW DO I MANAGE THE BATTERY LIFE?

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    Vlatko Aleksandrov

    Hi to everyone...My suggestions to all of you who have battery drain issues is to turn off Tilt to wake, and wirst gestures...and reduce notification of some apps like mesinger,Facebook...
    On my Fossil Q Explorist 4 is had a effect an now battery is good for last 24h...

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    Cedric

    Hi Vlatko, 

    Thank you for the tips. We are really grateful.

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    Haakon Brown

    I've had my Gen 5 since mid-December and the battery life has been all over the place. At first it was terrible, then I seemed to get it under control, but for the past week it's been horrible, basically dying within about 8 hours and with very little active use. On top of the battery issues, it consistently has connection issues and shows no connection even though the Wear OS app on the phone shows that it is connected, not to mention Google Fit can't seen to connect to the watch for heart data. I'm not even getting the function of a normal watch out of this device, let alone the smartwatch functionality that I thought I was buying. I might have to go back to my old Samsung Gear Fit 2 Pro. That was a champ on battery life and just about everything else I wanted from a smart watch. My Gen 5 was supposed to be an upgrade, but I'm seriously disappointed.

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    Cedric

    Hi Haakon, 

    I am really sorry about your unpleasant experience with the device. 

    Allow me to create a ticket for your case so that our technical agents can provide further assistance regarding the on-going issues.

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    Fritz Hondanero

    Just had my Gen 5 yesterday, i noticed the same i already charged my watch 3 times. Battery last only 3hrs. Very disappointed.

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    cliff anami

    I am really considering to buy the Fossil Explorist 4 watch but I keep reading not so encouraging reviews all over about the battery life. Is this something that will ever be fixed?

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    Young Wen Li

    Just purchased a Gen 4 and the battery dropped from 100% to 50% in no time.
    If we can only use the smartwatch by switching off all the smart features in order to use it for a whole day, what is the point of purchasing a smartwatch?
    Really disappointed.
    Please fix this issue.
    Thank you

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    JC JUVS III VILLAFLOR

    Hi, i just bought my gen 5 today and i noticed it drained quite fast like in 20 mins from 100% to 92% is this normal?? It says in the Wear OS that the battery life is only 2 hours.... It seller told me that its battery life should be from days to weeks depending of the settings but its kinda bad if it wasnt the case. Id appreciate some help

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    Sajjan Gunaparthi

    Hi,

    My Fossil Gen4 100% battery drains out in 3 hrs with hardly any use (both wifi & bluetooth off).

    powersajjan@gmail.com
    +91 9292 005 888

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    jishnu chandran

    Hello ,

    i bought my fossil gen 5 watch , battery doesn't last for more than 6 hrs , i have swiched off the Bluetooth , wifi and i have no app installed , i don't know what to do else.can you please help.

    thanks.

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    Vlatko Aleksandrov

    Hi...Jishnu
    First switch of tilt to wake, and tap to wake...use only bluetooth to conect with phone to use internet...Go to advanced settings and switch of all off services who don't use it. And go to advanced settings and switch off animation off...I use fossil Explorist gen 4 and after all of this I've made battery is lasting over 24h! I hope you will doing success :)

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    Jack Mai

    Hello,

    I bought the fossil gen 5 watch 2 months ago. Battery life wasn't great to start with but I have been playing with the settings for a month with not success. 2 weeks ago my watch started to not wake up and it require me to hold all 3 buttons to hard reset the device. As of last week, my watch goes from 100% to 20% within 4hrs. I have only 1 app (heart monitor) on the device. My work require my watch to be off during I work and it seems the battery suffer most when it's not on my wrist? Please help, I have done all I can with battery settings by turning almost everything to off. Coming from other smart watches, I don't believe consumers should have to turn everything off just to not survive the normal 8 hour work day.

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    Baiju DEVADAS

    Very poor battery life in Gen 4 , I brought it today . Only in a single use I felt Soo .. Any suggestions to improve battery life .. thank u

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    Prakash Chandrasekaran

    Battery Life on my Fossil Sport has been abysmal lately.  Earlier it used to last a full working day with extended mode - not the days like the phone suggests. Now, it turns off in few hours, and will not power on with power button. When I place it on the charger it starts up and shows around 55%, and interestingly date is RESET to 1 Jan (Thu)  16:00 hrs. In a minute or so, after it has synchronized the time it will show correct date and time.  If I immediately take it off dock, it will work for a while before going off.  This time it  shows a lower charge level when place on the charger.

    I have checked system udpate, and it says its on latest SW.  The watch is less than 1.5yrs  in use, and this huge capacity degradation and switching off at 55% is simply unacceptable!

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    Doug Peterson

    I recommend that everyone just let others know that factually Fossil made a very poor product. The service is equally poor. 2 months more trying to resolve matters.

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    Prakash Chandrasekaran

    The product is poor quality on two fronts.

    • (SW) State of Charge estimation on the watch is not good over life.
    • (HW) Battery life has degraded to badly that it just powers down totally and the time gets reset.

    When put on dock, the battery will start with a high charge level, sometimes even 98% and then while charging the charge % will decrease first before it starts to increase!

    This is either a callibration issue with the charge estimation algortihm, or it is getting skewed due to bad voltage data from the cell. Since it reduces even while charging, I am guessing the charge estimation is voltage based, and is starting up wrong at power on due to bad voltage reading from cell at charger connect, and then adjusts to the settled down voltage.

    After 17 months it lasts not even 6 hours, that too with Wifi-off, location-off, assistant-off, nfc-off.

    @Fossil, I saw your email a few days later, and I have responded with more details on the issue.  I am waiting to hear from you guys. 

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    Meet Patel

    I've had my Gen 4 today and the battery life has been all over the place. At first it was terrible, then I seemed to get it under control, but for the past week it's been horrible, basically dying within about 8 hours and with very little active use. On top of the battery issues, it consistently has connection issues and shows no connection even though the Wear OS app on the phone shows that it is connected, not to mention Google Fit can't seen to connect to the watch for heart data. I'm not even getting the function of a normal watch out of this device, let alone the smartwatch functionality that I thought I was buying. I might have to go back to my old Samsung Gear Fit 2 Pro. That was a champ on battery life and just about everything else I wanted from a smart watch. My Gen 4 was supposed to be an upgrade, but I'm seriously disappointed.

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    Adam Timmis

    I received my gen 4 yesterday.
    I charged it.
    I then set it up, I was the owner of a galaxy S2 classic prior so know turning off a lot of features such as WiFi/NFC/screen brightness/auto update/auto sync etc... This used to give me 48hrs on my Samsung, I didn't even make it through the night on my gen 4 fossil.

    Any suggestions? Will fossil take these back as faulty/not fit for purpose?

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    Vannasaur

    I just received a Filson Sport today and I can barely get 3 hours of life out of it. Been trying updates, turning down settings, disconnecting connectivity. I'll be lucky to squeeze 5 at full charge if I DON'T use it. Incredibly disappointing. Did all the steps above and then some. Now what?

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    Jack Mai

    Hello,

    I had contacted about an issue with my watch 2 months ago (Jul 8). I did everything I could and followed all the instruction that was given to me. The emails were quick but when I asked for a refund (within the return timeline) instead of an exchange... I stopped receiving replies. Now the watch gets extremely hot when it charges and it does not even fully charge. I have stopped wearing the watch due to suspicion of the watch being so hot. I had contacted the person I was talking to previously but with no success. At this point, I lost hope to not just the Gen 5 being defective but the overall company of Fossil. This is unacceptable. 

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    Dan Bartell

    I've had a Gen 5 since it came out, and have consistently gotten through a day with between 30% and 10% power left. Since the last update, however, I don't even make it 3/4 of the day before it dies. I've made absolutely no changes to my apps, settings, or usage (if anything, I'm using it less because of the issues). This is ridiculous and unless something changes, I'm gone, never coming back, and will do whatever I can to steer people away from Fossil in the future.

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