I FORGOT THE PASSCODE I SET TO MY SMARTWATCH AND AM LOCKED OUT. HOW DO I FIX THIS?

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    GUGULOTH SUDHAKAR

    Please send messages password

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    Karyna

    Hi Guguloth,

    I've opened a support ticket so we can help you with resetting your passcode. One of our representatives will reach out to you soon!

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    Robert Wofram-Jaroszyński

    dzięki. powiodło się

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    Farshad Ghazzaghi

    Dear supporter I bought a new smart watch but it is lock and needs pass code but I don't have one can you help me please how to unlock it?

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    Cedric

    Hi Farshad,  

    I am so sorry to hear about the situation. I have created a support ticket for your case. One of our technical agents will get back to you soon for further assistance.

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    Umer Awan

    I bought a new smartwatch but it is locked and needs a pin. I don't have one can you help me regarding how to unlock it?

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    Umer Awan

    I bought a new smartwatch but it is locked and needs a pin. I don't have one can you help me regarding how to unlock it?

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    Poppy Hill

    I set my pattern passcode on my watch and now it won't work. I know I have the right passcode. I keep doing it over and over and over but it will not ask me to reset my watch. I'm totally locked out. Then you say to go to the app and go to the button which I don't know what button you're talking about and go to advanced settings. There is no button that leads me to advanced settings in that app OS app. Help!

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    Ravindra Ramesh (gowda)

    i am facing the same issue.

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    Ar Spratley

    I set my password on my watch and now it won't work. I know I have the right passcode. I keep doing it over and over and over but it will not ask me to reset my watch. I'm totally locked out. Then you say to go to the app and go to the button which I don't know what button you're talking about and go to advanced settings. There is no button that leads me to advanced settings in that app OS app. Help!

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    STEPHANIE GENTRY

    Hello. I am having the same problem as the poster above. I have entered in passwords numerous times and it has not asked me to reset. I have tried all of my usual pins an none of them have worked. Please help. I am not able to do this from the app as I don't currently have access to that either due to having to get a new phone. Thanks!

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    Sheri C

    I can’t remember putting pin in the watch I was trying to pair and all of sudden it’s asking for pin????

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    Lynne Marleau

    I'm having the same issue. I set up a pattern lock and now I cannot open my watch. I've tried the numerous attempts and it doesn't ask to reset. I've also tried to unpair/disconnect from my phone but it didn't help. Now I can't even connect it to my phone.

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    Ashish sagar

    How to break the password of the phone wali clock

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    Rob G

    I bought my wife the gen 4 watch and when going to add her Gmail its asking for a pin we put the pin from her Gmail but it doesn't work

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    Patryk Kolor

    It doesn't work . After a switch on an watch I have three chances to put in a pincode . After 3 times I try , it switch off automatically

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    Felipe

    please make this article easier to find, or at least make your support agents aware of this article! 
    i chatted with someone earlier today, and they didn't have anything to help me with, and they prompted me to call support about my issue. i'm happy i looked around, because it saved me a phone call!

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