Please use the wireless charger that was included in the smartwatch packaging. Place the charger on a flat surface in a well ventilated area that is not in direct sunlight. We recommend plugging the USB charging cable that came with your smartwatch into a USB port on your computer or other low-energy device. If necessary, you can use a UL-certified 5v USB wall charger. Do not use a USB hub, USB splitter, USB y-cable, battery pack or other peripheral device to charge.
Make sure your watch is charging by looking for a lightning bolt at the top of the watch face, or by swiping down to see a lightning bolt next to your battery percentage.
Even small amounts of sweat or moisture can cause corrosion of the electrical contacts when connected to a charger. Corrosion can prevent charging and data transfer. To prevent damage to your device:
- Wipe the device using a damp cloth.
- Wipe it dry.
- Allow the device to dry completely before charging.
Comments
11 comments
I have bought a new charging cable, but my watch will not charge
Hi Mark,
I am sorry to hear about your unwanted experience. I have created a support ticket for your case. One of our technical agents will be in touch soon for further assistance
I bought fossil gen 5 watch one month ago and it was working properly, suddenly while charging it stopped at 70% and later I was able to use the charger.battery is dead and even I bought a new charger still it in not charging. Hugely disappointed with fossil.
What would be output current rating for wall charger? Should have some max value for current
I currently on my 3rd 4 Gen fossil watch since the 11th of December. I have tried different ways to charge it and the battery/ watch and charger both are very hot to the touch. I have to remove it off the charger every 10 mins to avoid over heating. If this one fails to maintain a charge or dies from over heating after carefully following all care instructions I will be completely done with Fossil and recommend my friends and family to do so as well.
Hi Ramaganesh, Kishor and Noel,
I am really sorry about your situation. Support tickets for your cases have been created. Our technical agents will reach out to you soon for further assistance.
The Draining is as fast as charging. Its not even lasting for 4-5 hours. Charge Just reducing infront of my eyes 1 by 1 %.. Only i have the problem?? got yesterday.. i use 5V, 1.1 A charger. Is charger adapter problem? Its takes 45 mins only to fill charge.
Hi Sethupathii,
I am really sorry about your situation. A support ticket for your cases has been created. A representative will contact you soon for further assistance
Hi I just bout the watch on the 29th of February and sometimes it charges sometimes I have to move the charger around to get it to work and then this morning it was saying its charging but going backwards it numbers
can i fast charge my fossil 4th gen smartwatch ?
If so, what is the maximum power input the watch can take ?
So I bought a gen 5 in January and every time I try to charge it I needed to try several times and connect and disconnect so it start working but now is not charging at all. I’ve read so may comments about this issue happening and I’m disappointed about this I read so many good comments about this watch but is no really working right now.
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