Please use the wireless charger that was included in the smartwatch packaging. Place the charger on a flat surface in a well ventilated area that is not in direct sunlight. We recommend plugging the USB charging cable that came with your smartwatch into a USB port on your computer or other low-energy device. If necessary, you can use a UL-certified 5v USB wall charger. Do not use a USB hub, USB splitter, USB y-cable, battery pack or other peripheral device to charge.
Make sure your watch is charging by looking for a lightning bolt at the top of the watch face, or by swiping down to see a lightning bolt next to your battery percentage.
Even small amounts of sweat or moisture can cause corrosion of the electrical contacts when connected to a charger. Corrosion can prevent charging and data transfer. To prevent damage to your device:
- Wipe the device using a damp cloth.
- Wipe it dry.
- Allow the device to dry completely before charging.
Comments
2 comments
So I bought a gen 5 in January and every time I try to charge it I needed to try several times and connect and disconnect so it start working but now is not charging at all. I’ve read so may comments about this issue happening and I’m disappointed about this I read so many good comments about this watch but is no really working right now.
Don't understand
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