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    Kevin Vargas

    My watch no longer will respond to touches and charge last only an hour

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    Hi Kevin,

    I'm terribly sorry to hear about the issue you've had with the smartwatch. I've opened a support ticket on your behalf. We are looking forward to speaking with you soon!

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    Dallas Hill

    My watch is no longer displaying on the screen. Happened within the past 24 hours. Still connects and reacts to touch but there is no display.

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    Hello Dallas,

    We are sorry to hear about the issue you've had with the watch. I have created a support ticket so that one of our representatives can reach out to you regarding this. Speak to you soon!

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    sheeladharan M

    I got my smart watch q explorist gen 3 as gift
    But the battery is not lasting more than 3-4 hours and the watch is getting heated when we load some applications
    What’s the solution for this

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    sheeladharan M

    What’s the customer care number for India
    And is there any service centre at Hyderabad

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    Hi Sheeladharan,

    I'm sorry to hear your Fossil Explorist is not staying charged and is heating up. I've opened a support ticket so we can help you with this. One of our representatives will assist you via email shortly.

    Regarding our service center in India, you can find the contact information below:

    Fossil India Pvt. Ltd.
    621, 12th Main
    HAL II Stage, Indiranagar
    Bangalore 560 008

    Have a great day!

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