Make sure you have been through the Activity onboarding and set up for tracking. Next, ensure that your device's battery is not dead and that it is syncing to the app. To sync, go into your activity screen and pull down on the activity wheel to start the syncing process.
Articles in this section
- Can I manually log activity or exercise?
- If I don't sync my tracker, will I lose my activity data?
- How do I check my activity progress?
- Does my activity tracker monitor my heart rate?
- Why don't I see any calories counted?
- My steps/activity tracking data does not seem accurate in the app. Why?
- My steps/activity data does not seem to be tracking in the app. How can I fix that?
- What activities are best suited for my device?
- How can I change the units of measurement?
- How do I update my height or weight?