Fossil Two (2) Year International Warranty
The Fossil Two (2) Year Limited Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods. Fossil’s limited warranty benefits are in addition to, and not instead of, rights provided by consumer law.
Your Fossil watch is warranted by Fossil Group, Inc* for a period two (2) years from the original date of purchase under the terms and conditions of this warranty. The Fossil warranty covers materials and manufacturing defects. A copy of the receipt or dealer stamp in the warranty booklet is required for proof of purchase.
During the warranty period the watch movement, hands and dial are the only components covered under this warranty. A covered component will be repaired or the watch will be replaced free of component and labor charges, if it proves to be defective in material or workmanship under normal use.
In case of replacement, Fossil cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided. The warranty for the replacement watch ends two (2) years from the date the replacement watch is received.
This Warranty Does Not Cover:
- Any defects in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet.
- Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.
- Water damage if care instructions for the product’s water resistance level (as marked on the product) were not followed.
- Products that are not purchased from an authorized Fossil retailer.
This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized Fossil sales or services agents, unauthorized service, or other factors not due to defects in materials or workmanship. The warranty is void if the serial numbers or product date codes or other tracking marks have been removed, altered or obliterated.
The foregoing warranties and remedies are exclusive and in lieu of all other warranties, terms or conditions, express, implied or statutory, as to any matter whatsoever, including, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, title, and non- infringement, all of which are expressly disclaimed by Fossil. Fossil shall not be liable for incidental, consequential, indirect, special or punitive damages or liabilities of any kind arising out of or in connection with the sale or use of this product, whether based in contract, tort (including negligence), strict product liability or any other theory, even if Fossil has been advised of the possibility of such damages and even if any limited remedy specified herein is deemed to have failed of its essential purpose. Fossil’s entire liability shall be limited to replacement or repair of the purchase price paid, at Fossil’s sole option.
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages so the above limitations and exclusions may be limited in their application to you. When implied warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights; you may have other rights that may vary depending on local law. Your statutory rights are not affected.
FOR AUSTRALIAN CUSTOMERS: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Requesting Warranty and Other Watch Repair
To create a repair request, please Click here
MANUFACTURER:
Fossil Group, Inc.
Headquarters:
901 S. Central Expressway
Richardson, Texas 75080
United States of America
www.fossilgroup.com
EUROPEAN AUTHORIZED REPRESENTATIVE:
Fossil Europe B.V.
Terborgseweg 138
7005 BD Doetinchem
The Netherlands
SWISS DISTRIBUTOR:
Fossil Switzerland GmbH
Riehenring 182
4058 Basel
Switzerland
Comments
4 comments
Ii got a dam fossil smart watch model DW10F1 it charged fine for a week or so i put it on charge and it was on over night and now it wont even come on what can be done hell it wont even show its charging now this is bullshit ive read on line u. R having issues with all the smart watches can u all fix this or replace my watch please let me know
After reading the warranty why would you ever get it. Its an absolute joke any defects in materials and craftmanship? Soo basically if fossils releases a products with sub par materials and they have an employee that butchers their job you are reliable. Honestly what a joke if a company.
Had the watch for all of 2 days and the strap broke off. Safe to say I will never be purchasing from Fossil again
Noticed over the past week or so that I would put my watch on its charger and sometimes come back to it to find that it hadn't been charging. I would fidget with the connection until the screen indicated the watch started charging and go about my business.
This morning, I noticed that the charging contacts on the bottom of the watch didn't quite look right, and there you have it, the outer most ring is coming off.
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