The Marc Jacobs Two (2) Year Limited Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods. Marc Jacobs’s limited warranty benefits are in addition to, and not instead of, rights provided by consumer law.
Your Marc Jacobs watch is warranted by Fossil Group, Inc* for a period two (2) years from the original date of purchase under the terms and conditions of this warranty. The Marc Jacobs warranty covers materials and manufacturing defects. A copy of the receipt or dealer stamp in the warranty booklet is required for proof of purchase.
During the warranty period the watch movement, hands and dial are the only components covered under this warranty. A covered component will be repaired or the watch will be replaced free of component and labor charges, if it proves to be defective in material or workmanship under normal use.
In case of replacement, Marc Jacobs cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided. The warranty for the replacement watch ends two (2) years from the date the replacement watch is received.
This Warranty Does Not Cover:
- Any defects in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet.
- Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.
- Water damage if care instructions for the product’s water resistance level (as marked on the product) were not followed.
- Products that are not purchased from an authorized Marc Jacobs retailer.
This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized Marc Jacobs sales or services agents, unauthorized service, or other factors not due to defects in materials or workmanship. The warranty is void if the serial numbers or product date codes or other tracking marks have been removed, altered or obliterated.
The foregoing warranties and remedies are exclusive and in lieu of all other warranties, terms or conditions, express, implied or statutory, as to any matter whatsoever, including, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, title, and non- infringement, all of which are expressly disclaimed by Marc Jacobs. Marc Jacobs shall not be liable for incidental, consequential, indirect, special or punitive damages or liabilities of any kind arising out of or in connection with the sale or use of this product, whether based in contract, tort (including negligence), strict product liability or any other theory, even if Marc Jacobs has been advised of the possibility of such damages and even if any limited remedy specified herein is deemed to have failed of its essential purpose. Marc Jacobs’s entire liability shall be limited to replacement or repair of the purchase price paid, at Marc Jacobs’s sole option.
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages so the above limitations and exclusions may be limited in their application to you. When implied warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights; you may have other rights that may vary depending on local law. Your statutory rights are not affected.
FOR AUSTRALIAN CUSTOMERS: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Requesting Warranty and Other Watch Repair
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*901 South Central Expressway, Richardson, Texas 75080 USA