SMARTWATCH WATER RESISTANCE

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    Matt S.

    hi. what do you mean by rating of 5ATM wearable while swimming in shallow but not while bathing u mean shower.? 

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    Cedric

    Hi Matt, 

    Thank you for contacting us. Regarding your concern, we do not recommend wearing the watch while bathing, which could also include showering. This is because water moving with force or unstable water pressure in the bathroom could potentially cause water damage/corrosion to the device. 

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    Michał Florczak

    So what's the official decision regarding Fossil Gen 5? Its ATM indication is 3 ATM, which indicates it shouldn't be worn swimming or bathing, but on your official website (https://www.fossil.com/us/en/wearable-technology/smartwatches/gen5-learn-more.html access 10.01.2020) it says:

    'GO FOR A SWIM

    Wash your hands, jump into the shower or hit the pool without fear, your touchscreen smartwatch will be safe and sound.'

     

    So, if I go for a swim in the pool - will my watch survive? If not, will it be replaced under warranty?

      

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    Danilo Durazzo

    I am also confused. I swim every day in a pool. Can I track my swims with my fossil Gen 5 or Skagen Falster 3. What if it breaks? Will your warranty cover this? I'm deciding whether I go with one of this watches or samsung active 2 which is 5atm. Thanks. 

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    Danilo Durazzo

    10000 strokes / 6 strokes per length (with my watch arm) / 40 lenghts per day = 41. This means in 41 days of swimming my watch is dead? 

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    BRANDON PALOMO

    Is it okay or safe to wear your fossil sport watch in the shower?

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    Cedric

    Hi Brandon, 

    Thank you for your question. Being 5 ATM water-resistant, the watch can be worn in the shower.

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    Danilo Durazzo

    Cedric, 

    Are you talking about any specific smartwatch? You commentary Is confusing. As stated before, both Fossil Gen 5 and Skagen falster 3 are 3ATM. So it is not OK to use them in the shower. Please clarify which watches are 5ATM and can be used in the shower/ swimming. 

    Thanks in advance.  

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    KIM NUYEN

    Dear Cedric / Fossil reps,

    I believe the source of confusion here is that some of your watches, like the Gen 5, are described as 30m (i.e. 3ATM) water resistant, yet at the same time swim-proof. This is not really possible. It is generally understood in the industry that 30m is splash-proof only, and that watches are only swim-proof if they are 50m or greater water-resistant. Given that the Gen 5 is actually swim-proof, you really should consider changing its description to 50m water resistant.

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    Danilo Durazzo

    Kim,
    They based their statement "Gen 5 is swim-proof" because they tested for 10.000 strokes

    ("Our Gen 4 and 5 Smartwatches are water resistant up to 30M! They passed a 10,000-stroke test and can be worn while swimming in shallow water or showering. If you expose your Smartwatch to saltwater, be sure to rinse the device under clean water after to best preserve its casing!" https://twitter.com/fossil/status/1158473713907576834  ) .

    This is not really equal to say you can regularly swim with your watch. 10.000 strokes are a bit more than 30-40 days of swimming twice a week for a beginner. They can't say the watch is "50m water resistant" because it isn't true. This is not a watch to take to your daily swim.

     

    Cedric, please let me know if I am wrong on this. 

    If you care for your customers, I think you should stop saying "it is ok to wear this watch while swimming" or assume the risk and cover with your warranty if something goes wrong with the watch when swimming. 


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    Cedric

    Hi Danilo, 

    To further explain, my previous answer was for Brandon's question. Among our Fossil touchscreen smartwatches, only the Fossil Sport and the Fossil Control are 5ATM water-resistant.

    Regarding the swim-proof question, allow me to share that in addition to being water-resistant up to 30 meters (under static condition), this device passes a 10,000-stroke swim test and can be worn while swimming in shallow water or showering. The 10,000-stroke swim test is a specifically designed test for our smartwatches in the pool environment, so 10,000-stroke is not the maximum capacity of the device when it is used for swimming. 

    We are sorry for the confusion the message may cause, but we are certain that the watches can be used for swimming, with proper attention to the listed instructions. 

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    Danilo Durazzo

    Thanks for your reply Cedric,

    So just to make it clear for everyone. If I buy a Fossil Gen 5 or a Skagen Falster 3, it is safe to swim everyday lets say 2000mts (80 lengths) in a pool. The watch won't get damaged. Is this correct? 

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    Cedric

    Hi Danilo,

    It is a yes to your concern, but we do recommend all users to following in listed instruction in order to ensure water does not enter the watch and cause damage to it while swimming: 

    • Do not adjust the crown while the timepiece is in contact with water.
    • For timepieces with pusher-enabled functionality, do not engage the function underwater.
    • Exposure to extreme atmospheres is not recommended (i.e. hot water, saunas or steam rooms).
    • Avoid exposure to water moving with force (i.e. water running from a faucet, ocean waves or waterfalls).
    • Avoid long exposure to saltwater. After contact with salt water, rinse the watch under tap water and wipe dry with a soft cloth.
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    Danilo Durazzo

    Thanks for clearing that up. Cheers

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    cat jr gears

    Yo tengo el fossil gen5 carlyle HR 1439, es tambien posible usarlo para natación

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    IVAN PELAEZ JR

    I have a smart watch sports can i swim ??
    Alguien sabe si puedo practicar natacion con el smartwatch sports?? Someone said yes and someone else said No..I'm 😕

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    Scidude3

    Hi Cedric,

    In this comment:
    https://services.fossilgroup.com/hc/en-us/articles/360000642806/comments/360004098654
    Regarding the gen 5 being swim proof, you mentioned some recommendations and that it's okay to swim with it if those are affected my adhered to. Could you provide where you're seeing this info? I guess you're a fossil employee but I have no way to verify this. Could you either verify that you represent fossil or show where I can find this information regarding the gen 5?

    Thanks.

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    Emily Greb

    Hi there
    I Have a fossil Q venture gen 4 watch. I wore it swimming today and it now does not turn on. I have had it since Jan 2019 and wore it all last summer no different in water than today. I have had no issues before today and now it doesn't work. This is brutal!
    Please advise. Thanks

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    Leo Godreau

    I have a Carlisle HR and have been using it in a salt water pool and a hot tub. From what I'm reading here, both are not recommended. Have I ruined my watch?

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