MY HEART RATE IS NOT PROPERLY TRACKING. HOW CAN I FIX THIS?

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    Pushkaraj Patil

    Am Using a Fossil Q Explorist DW4A Smartwatch. It is not giving me a real time heart rate through Google Fit. Ween I go to Measure the heart rate it tells me that no heart rate Sensor found. How can I get a real time heart rate on this smartwatch?

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    LOH WEI HAN

    Bought my fossil gen 5 two months ago. Since last month, the sensor on the back of the watch did not blink green lights anymore and it could not detect heart or footstep count and kept on rebooting itself. After multiple attempts of rebooting and resetting the watch into factory-settings, the watch finally started to operate normally again. However, since yesterday night, the watch started to malfunction again, not able to keep track of my heart rate, green lights at the back of watch not blinking, rebooting itself. Is there any way to fix this? This is quite frustrating.

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