After you have sent in your product for repairs according to the instructions on the shipment form, monitor the status of your package on its way to our service center using the tracking number provided by your shipper.
Once the tracking shows that the package has been delivered, if you are in the US, allow 1-2 business days for your product to be logged into our system. You will receive an email confirming that your product has been logged at this time.
If you are in Canada, please click here.
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