If your watch has stopped functioning properly, first try changing the battery. If it is still not functioning after changing the battery, then it will need to be sent into our service center for inspections. To do so, fill out a repair request through the repair site here. By entering your product details, you will receive an estimated cost, warranty details, and instructions for how to ship your watch into our service center.
For best results, please access our repair site using a Google Chrome browser. You can read more about the repair process here.